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Questions about PPPP, feedback on a feature, or something not working the way you expect? We read every message and usually reply within one to two business days.
Response time
1–2 business days
We reply faster on weekdays. Holidays may add a short delay.
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Many questions are already covered in our guide and feature pages. Start there and you may not need to wait for a reply.
User Guide
Browse step-by-step instructions for importing, editing, exporting, and using shortcuts. Great for first-time users.
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Features
Explore the full toolkit — filters, cropping, drawing, text, stickers, and one-click background removal.
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About PPPP
Learn why PPPP is private, browser-based, and built for anyone who needs fast image edits without uploading files.
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Frequently asked questions
- My image won't open — what should I do?
- First, make sure your file is a supported format (JPG, PNG, WebP, GIF, SVG, BMP, or TIFF). If it still won't load, try refreshing the page and importing again. Very large files may take a moment to decode.
- Is PPPP free to use?
- Yes — the core editor is free and runs entirely in your browser. We do not charge for basic editing, exporting, or local storage.
- Are my images stored on your servers?
- No. PPPP processes everything locally in your browser. Your images never leave your device unless you choose to download or share them yourself.
- Can I use edited images commercially?
- Yes. You keep full rights to anything you import or create in PPPP. We do not claim ownership or reuse your content.
- Does PPPP work on mobile?
- Yes. Most tools work in mobile browsers. For complex layouts and precise edits, a desktop browser is recommended.
- How do I report a bug?
- Email us with your browser version, the steps you took, and any error message you saw. Screenshots or a screen recording help us reproduce it quickly.
- What file formats can I export?
- You can export in PNG, JPEG, or WebP. The original format is preserved by default, and you can change the format, quality, and dimensions before downloading.
- Why is my download taking a long time?
- Large images or very high export dimensions can take longer to encode. Try lowering the scale or quality slightly, or export in WebP for smaller files.
- Why isn't background removal perfect?
- Background removal is powered by an on-device AI model, so results depend on how clearly the subject stands out. If anything looks off, use the keep and erase brushes in the dialog to paint the cut-out back into shape, and use the edge detail slider to recover hair or trim leftover halos.